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| Report a Bug, an Issue, a weakness
| | == In Game == |
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| ==Verify that your problem hasn't been reported already==
| | ; Characters: |
| The only supported Client is the '''official client'''. If you have an issue which involve your client switch first to the official client before reporting.
| | * Nard, Nardis, CRC_Nard, variations on name Nard, Bossa, Lafayette Clothes... |
| | * My feminine side: Luxima, Ruby Red, Heliantine, Salade, Tomate, Gallerie Lafayette... |
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| First use the '''Search''' feature on the forum to check if the issue you are experiencing was not posted before.: http://forums.themanaworld.org/search.php
| | Cast #inwilt to know level |
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| See the '''ChangeLog''' - maybe your issue had been already fixed: http://themanaworld.svn.sourceforge.net/viewvc/themanaworld/tmw/trunk/ChangeLog?view=markup '''Note''':'' the last change to this log is from 2008, :''/
| | ; Guild: |
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| Check the '''mantis''' Bug Tracker, maybe someone already posted same issue and it is being worked on: http://mantis.themanaworld.org/
| | Crew of Red Corsair: http://crc.themanaworld.org/ (captain) |
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| Check the '''Glitorious''' repositories:
| | == About Me == |
| | [http://wiki.themanaworld.net/index.php/User:Nard My user page on tmw.net wiki] |
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| *server-code: https://gitorious.org/tmw-eathena/mainline
| | ; tmw wiki |
| | :Resigned from TMW wiki admin due to absence of response to my requests from TMWC. Tue May 14, 2013 6:21 pm The decision is now definitive sice I have still none. --[[User:Nard|Nard]] ([[User talk:Nard|talk]]) 05:01, 8 July 2013 (UTC) |
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| *server-data: https://gitorious.org/+tmw-admins/tmw/tmwa-server-test
| | === sub pages to be deleted:=== |
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| *client-data: https://gitorious.org/tmw/tmwa-client-data
| | :[[User:Nard/well quest drafts]] |
| | :[[User:Nard/magic]] |
| | :[[User:Nard/Elements of probability theory]] does not work because of missing TeX interface/math rendering |
| | :[[User:Nard/wiki templates]] |
| | :[[User:Nard/Script templates]] |
| | :[[User: Nard/quests]] |
| | :[[User:Nard/brouillon]] |
| | :[[User:Nard/brouillon2]] |
| | :[[User:Nard/brouillon3]] |
| | :[[User:Nard/brouillon4]] |
| | :[[User:Nard/brouillon5]] |
| | :[[User:Nard/Draft 1]] |
| | :[[User:Nard/Draft 2]] |
| | :[[User:Nard/Draft 3]] |
| | :[[User:Nard/Draft 4]] |
| | :[[User:Nard/Draft 5]] |
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| *client-code: https://github.com/mana
| | --[[User:Nard|Nard]] ([[User talk:Nard|talk]]) 05:01, 8 July 2013 (UTC) |
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| ==Where to report?==
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| ===Forum===
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| If you are not sure that your problem is a bug or you are not sure that you can report it correctly, forum moderators, developers and players will help you or do it for you; report in:
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| ''Board index » Community » Player talk'': http://forums.themanaworld.org/viewforum.php?f=12
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| You have strong reasons to suspect the content, the server or the client; report in the appropriate forum:
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| ''Board index » Support'': http://forums.themanaworld.org/viewforum.php?f=19
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| be sure to read: ''Board index » Support » General support » Read Me First: How To Report Bugs'': http://forums.themanaworld.org/viewtopic.php?f=3&t=1178
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| ===IRC===
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| You are not sure that your problem is a bug:
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| IRC channelsupport : [irc.themanaworld.org#tmw-support]
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| You are almost sure that your problem is a bug:
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| IRC channel development: [irc.themanaworld.org#tmw-dev]
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| ===Bug Tracker===
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| Bug tracker is a powerful tool, users need to be a bit aware of the way game works. Anonymous log-in is possible.
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| *Content and server: Mantis: http://mantis.themanaworld.org/
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| *Official Client: Manasource: http://bugs.manasource.org/
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| *If you issue involves the Manaplus Client, report to http://Manaplus.evolonline.org
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| ==How to report?==
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| Here again the information that the developers need to solve the problem must be as complete and precise as possible.
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| In Client issues, specify your system name, version and architecture, and client version. It is very good idea to include the name of your OS in the topic title, for example: Windows XP: Game is crashing when...
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| Be verbose, post backtrace, strace, content of tmw.log, versions of dependent software etc. Make sure that all [[Dependencies]] are installed and have correct versions.
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| Do not use pastebins because content pasted there expires.
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| Respect the time of developers and helpers - use descriptive topic titles, subjects like "OMFG game isn't working", "WTF HELP!", "GOT PROBLEM!" are not acceptable, and usually indicates that the author is a person not to be treated seriously. Good topic title is eg.: Linux: Can't load map file - unknown error. Posts which contains rude remarks, foul language or are duplicated will be closed without any notice.
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| Note that in order to fix a bug, a programmer needs an exact way to reproduce the circumstances which lead to it:
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| "I had Item X and later I hadn't had it anymore" isn't enough information to pinpoint an issue. On the other hand "when you do X and Y while W and Z, and then you take a towel our of storage, you always get an orange instead" would be a bug description a programmer can actually use.
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| Errors on the '''wiki''' should be fixed by the one who notices them - that's the point of a wiki. When the documentation is wrong, you should make it correct.
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| ==Testing==
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| Before developers release game content onto the official server, they'd like feedback from other developers and playtesters.
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| If you are interested in content testing watch the [[Testing Server]] page in this wiki.
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